join.me forum and faq

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Knowledge Base

  1. Getting Started 

    1. New to join.me?
    2. How much does join.me cost? Basic, Pro, Enterprise?
    3. Guide to hosting large meetings
    4. System Requirements
  2. Starting a meeting 

    1. How do I start a meeting?
    2. How do people join? How many can join?
    3. How do I start an audio-only meeting from my iPhone?
  3. Joining a meeting 

    1. How do I join a meeting?
    2. Can I change my name when I'm the viewer?
    3. Can participants send files?
    4. Can participants go to full screen mode?
  4. Apps for desktop and mobile 

    1. Where can I download join.me?
    2. I'm using a Mac. Can I share my screen with join.me?
    3. Can I use join.me on an iPad, iPhone, iPod touch?
    4. Can I use join.me on an Android device?
    5. Can I dial in for free directly from my iPhone or iPad?
  5. Audio 

    1. How do I join an audio conference call?
    2. Is there sound? Internet calling?
    3. Does join.me offer international conference numbers?
    4. Can I use my own conference number?
    5. Mute, chime, keypad commands: Controlling your conference call
  6. Recording 

    1. How do I record my meeting?
    2. Finding, playing, editing your recordings
    3. How can I share my recordings? Link? YouTube?
    4. How long will it take my recording to process?
  7. Managing your meeting 

    1. How do I pause my meeting? (stop sharing your screen)
    2. Can I change my name when I'm the presenter?
    3. Can I record my join.me meeting?
    4. How do I end a meeting?
    5. Can I share a specific window?
  8. Chatting and transferring files 

    1. Can I chat with participants?
    2. How do I send a file to a participant?
    3. Why does it say "To chat, leave full screen mode?"
  9. Sharing control of your screen 

    1. Share mouse control: Can I let others take control of my machine?
    2. How do I stop sharing control?
    3. While sharing control, I type something but it comes out wrong!
    4. During sharing, why can't I stay in full screen mode?
  10. Your account 

    1. Do I need an account? Where can I get one?
    2. What's pro?
    3. Managing your account (password, email, billing)
    4. How do I run reports on meetings?
    5. How do I cancel join.me?
  11. Managing your team of users 

    1. What's a presenter? How do I build a team?
    2. What's AppGuru?
    3. What's enterprise?
  12. Personalizing join.me 

    1. What's a personal link?
    2. What's a personal background?
    3. Can I add a link to join.me on my own site?
  13. Scheduling 

    1. How do I schedule a meeting?
    2. Does a join.me meeting appear automatically in my calendar?
    3. Can I schedule a recurring meeting?
    4. Can I schedule a meeting directly from Outlook?
    5. Can I schedule a meeting directly from Google Calendar?
  14. Security 

    1. How do I remove someone from my meeting?
    2. About join.me security
    3. Can a viewer connect when I don't want them to?
    4. Whitelisting for join.me
    5. Phishing attempts: How to recognize email scams
  15. Troubleshooting 

    1. Trouble with a conference call?
    2. Why can't I see UAC messages when I'm a viewer?
    3. Trouble starting a meeting?
    4. Firewall issues?
    5. Trouble joining?
  16. join.me API 

    1. About the join.me API
    2. login API method
    3. requestAuthCode API method
    4. requestCode API method
    5. download API method
  17. Release Notes 

    1. Release Notes for October 6, 2014
    2. Release Notes for September 9, 2014
    3. Release Notes for August 28, 2014
    4. Release Notes for July 14, 2014
  18. All articles 

    1. How do I start a meeting?
    2. Where can I download join.me?
    3. How do I pause my meeting? (stop sharing your screen)
    4. Do I need an account? Where can I get one?
    5. How do I join an audio conference call?
    93 articles 

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