join.me forum and faq

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Knowledge Base

  1. Getting started →

    1. How do I start a meeting from a PC or Mac?
    2. How do I start a meeting from an iPad?
    3. How do others join?
    4. How many people can join a meeting?
    5. I don’t want anyone to see my screen yet! How do I pause?

  2. Managing your meeting →

    1. Can I record my join.me meeting?
    2. Will my join.me meeting ever time out?
    3. How do I remove someone from my meeting?
    4. How do I end a meeting?
    5. Can I switch between monitors?

  3. Sharing control of your screen →

    1. Can I let others take control of my machine?
    2. How do I stop sharing control?
    3. While sharing control, can I press function keys or other special keys?
    4. While sharing control, I type something but it comes out wrong!
    5. During sharing, why can't I stay in full screen mode?

  4. Chatting and transferring files →

    1. Can I chat with participants?
    2. Can I see the contents of the chat after the meeting is over?
    3. How do I send a file to a participant?
    4. Why does it say "To chat, leave full screen mode?"

  5. Audio →

    1. How do I join an audio conference call?
    2. Getting started with audio - special guide for Pro users
    3. Is there sound? Internet calling?
    4. What's unified audio?
    5. Does join.me offer international conference numbers?

  6. Apps for desktop and mobile →

    1. Where can I download join.me?
    2. I'm using a Mac. Can I share my screen with join.me?
    3. Can I use join.me on an iPad, iPhone, iPod touch?
    4. Can I use join.me on an Android device?
    5. Can I dial in for free directly from my iPhone or iPad?

  7. Joining a meeting →

    1. How do I join a meeting?
    2. Can I change my name when I'm the viewer?
    3. What’s “Scroll to zoom”?
    4. Can participants go to full screen mode?
    5. Can participants send files?

  8. Scheduling →

    1. How do I schedule a meeting?
    2. How do I cancel a meeting?
    3. Can I schedule a recurring meeting?
    4. Does a join.me meeting appear automatically in my calendar?

  9. Personalizing join.me →

    1. What's a personal link?
    2. What's a personal background?
    3. Can I integrate join.me into my own site?

  10. Managing presenters (users) →

    1. What's a presenter? What can they do?
    2. Why does it say a user with this email address is already a presenter in a join.me account?

  11. join.me pro →

    1. What's join.me pro?
    2. Managing your pro account (password, email, billing)
    3. How do I run reports on meetings?

  12. Security →

    1. Is join.me secure?
    2. Can a viewer connect when I don't want them to?
    3. Whitelisting for join.me
    4. Phishing attempts: How to recognize email scams

  13. Troubleshooting →

    1. I can't start my meeting!
    2. I'm having firewall issue!
    3. I can't join!
    4. I'm getting Flash errors!
    5. My screen is blank or messed up!

  14. join.me API →

    1. About the join.me API
    2. login API method
    3. requestAuthCode API method
    4. requestCode API method
    5. download API method

  15. All articles →

    1. How do I start a meeting from a PC or Mac?
    2. Where can I download join.me?
    3. Can I let others take control of my machine?
    4. How do I join an audio conference call?
    5. Can I chat with participants?
    89 articles →

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