join.me forum and faq

Have a good idea? Looking for help? You're in the right place.

 

I suggest you... 

Top ideas from the community (208 ideas)

Recently updated ideas

Knowledge Base

  1. Getting started 

    1. New to join.me?
    2. How much does join.me cost? Free, Pro, Enterprise?
    3. Guide to hosting large meetings
    4. System Requirements
  2. Starting a meeting 

    1. How do I start a meeting?
    2. How do people join? How many can join?
    3. How do I start an audio-only meeting from my iPhone?
  3. Joining a meeting 

    1. How do I join a meeting?
    2. Can I change my name when I'm the viewer?
    3. Can participants go to full screen mode?
    4. Can participants send files?
  4. Managing your meeting 

    1. Can I record my join.me meeting?
    2. Can I switch between monitors?
    3. How do I pause my meeting? (stop sharing your screen)
    4. How do I end a meeting?
    5. Can I share a specific window?
  5. Audio 

    1. How do I join an audio conference call?
    2. Getting started with audio - special guide for pro and enterprise users
    3. Is there sound? Internet calling?
    4. Does join.me offer international conference numbers?
    5. Can I use my own conference number?
  6. Sharing control of your screen 

    1. Can I let others take control of my machine? (share mouse control)
    2. How do I stop sharing control?
    3. While sharing control, I type something but it comes out wrong!
    4. During sharing, why can't I stay in full screen mode?
  7. Chatting and transferring files 

    1. Can I chat with participants?
    2. How do I send a file to a participant?
    3. Why does it say "To chat, leave full screen mode?"
  8. Recording 

    1. How do I record my meeting?
    2. Finding, playing, editing your recordings
    3. How can I share my recordings? Link? YouTube?
    4. How long will it take my recording to process?
  9. Apps for desktop and mobile 

    1. Where can I download join.me?
    2. I'm using a Mac. Can I share my screen with join.me?
    3. Can I use join.me on an iPad, iPhone, iPod touch?
    4. Can I use join.me on an Android device?
    5. Can I dial in for free directly from my iPhone or iPad?
  10. Scheduling 

    1. How do I schedule a meeting?
    2. Can I schedule a meeting directly from Outlook?
    3. Can I schedule a meeting directly from Google Calendar?
    4. Does a join.me meeting appear automatically in my calendar?
    5. Can I schedule a recurring meeting?
  11. Personalizing join.me 

    1. What's a personal link?
    2. What's a personal background?
    3. Can I add a link to join.me on my own site?
  12. Managing your team of users 

    1. What's a presenter? How do I build a team?
    2. What's enterprise?
    3. What's AppGuru?
  13. Your account 

    1. Do I need an account?
    2. What's pro?
    3. Managing your account (password, email, billing)
    4. How do I run reports on meetings?
    5. How do I cancel join.me?
  14. Security 

    1. About join.me security
    2. How do I remove someone from my meeting?
    3. Can a viewer connect when I don't want them to?
    4. Whitelisting for join.me
    5. Phishing attempts: How to recognize email scams
  15. Troubleshooting 

    1. Trouble starting a meeting?
    2. Trouble with a conference call?
    3. Trouble joining?
    4. Black screen? Blank or messed up?
    5. Firewall issues?
  16. join.me API 

    1. About the join.me API
    2. login API method
    3. requestAuthCode API method
    4. requestCode API method
    5. download API method
  17. Release Notes 

    1. Release Notes for July 14, 2014
    2. What’s preview mode?
  18. All articles 

    1. How do I start a meeting?
    2. Where can I download join.me?
    3. Do I need an account?
    4. Can I let others take control of my machine? (share mouse control)
    5. How do I join an audio conference call?
    88 articles 

Feedback and Knowledge Base