Knowledge Base

  1. Recording 

    1. How do I record my meeting?
    2. Finding, playing, editing your recordings
    3. How can I share my recordings? Link? YouTube?
    4. How long will it take my recording to process?
  2. Getting started 

    1. New to join.me?
    2. How do I start a meeting from a PC or Mac?
    3. How do I start a meeting from an iPad?
    4. How do others join?
    5. How many people can join a meeting?
  3. Managing your meeting 

    1. Can I record my join.me meeting?
    2. Will my join.me meeting ever time out?
    3. How do I remove someone from my meeting?
    4. How do I end a meeting?
    5. Can I switch between monitors?
  4. Sharing control of your screen 

    1. Can I let others take control of my machine?
    2. How do I stop sharing control?
    3. While sharing control, I type something but it comes out wrong!
    4. During sharing, why can't I stay in full screen mode?
  5. Chatting and transferring files 

    1. Can I chat with participants?
    2. Can I see the contents of the chat after the meeting is over?
    3. How do I send a file to a participant?
    4. Why does it say "To chat, leave full screen mode?"
  6. Audio 

    1. How do I join an audio conference call?
    2. Getting started with audio - special guide for Pro users
    3. Is there sound? Internet calling?
    4. What's unified audio?
    5. Does join.me offer international conference numbers?
  7. Apps for desktop and mobile 

    1. Where can I download join.me?
    2. I'm using a Mac. Can I share my screen with join.me?
    3. Can I use join.me on an iPad, iPhone, iPod touch?
    4. Can I use join.me on an Android device?
    5. Can I dial in for free directly from my iPhone or iPad?
  8. Joining a meeting 

    1. How do I join a meeting?
    2. Can I change my name when I'm the viewer?
    3. What’s “Scroll to zoom”?
    4. Can participants go to full screen mode?
    5. Can participants send files?
  9. Scheduling 

    1. How do I schedule a meeting?
    2. How do I cancel a meeting?
    3. Can I schedule a recurring meeting?
    4. Does a join.me meeting appear automatically in my calendar?
    5. Can I schedule a meeting directly from Outlook?
  10. Personalizing join.me 

    1. What's a personal link?
    2. What's a personal background?
    3. Can I add a link to join.me on my own site?
  11. Managing your team of users 

    1. What's a presenter? How do I build a team?
    2. Why does it say a user with this email address is already a presenter in a join.me account?
    3. What's AppGuru?
  12. join.me pro 

    1. What's join.me pro?
    2. Managing your pro account (password, email, billing)
    3. How do I run reports on meetings?
  13. Security 

    1. Is join.me secure?
    2. Can a viewer connect when I don't want them to?
    3. Whitelisting for join.me
    4. Phishing attempts: How to recognize email scams
    5. How do I uninstall join.me?
  14. Troubleshooting 

    1. I can't start my meeting!
    2. I'm having firewall issue!
    3. I can't join!
    4. I'm getting Flash errors!
    5. Screen is black, blank or messed up!
  15. join.me API 

    1. About the join.me API
    2. login API method
    3. requestAuthCode API method
    4. requestCode API method
    5. download API method
  16. All articles 

    1. About the join.me API
    2. Can a viewer connect when I don't want them to?
    3. Can I add a link to join.me on my own site?
    4. Can I change my name when I'm the presenter?
    5. Can I change my name when I'm the viewer?

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