Knowledge Base

  1. Start a meeting 

    1. Start a meeting on a PC or Mac
    2. Start a meeting on an iPad
    3. Start an audio-only meeting from an iPhone or Android
    4. One touch start for iPhone and Apple Watch
    5. Invite people to join
  2. Join a meeting 

    1. Join on a PC or Mac
    2. Join on a phone or tablet
    3. Change your name (participant)
    4. Resolution, full screen mode as a participant
    5. Send files (participant)
  3. Manage your meeting 

    1. Share mouse control: Let others control your PC or Mac
    2. Pause a meeting (stop sharing your screen)
    3. Recap a meeting
    4. Change your name (presenter)
    5. End a meeting
  4. Audio 

    1. Getting started with audio - guide for pro and enterprise users
    2. Join an audio conference call
    3. Sound
    4. International conference numbers
    5. Use a custom conference number/bridge
  5. Video 

    1. Add video to your meeting
  6. Recording 

    1. Record a meeting
    2. Find, play, edit your recordings
    3. Share recordings
  7. Apps  

    1. System Requirements
    2. Problems updating?
    3. Troubleshooting App Store purchases
    4. About the join.me system tray/menu icon
    5. Download join.me apps
  8. Whiteboard  

    1. Share a whiteboard on your iPad
    2. Whiteboard tools
    3. Whiteboard gestures
    4. Whiteboard: Working with layers
    5. Whiteboard: Connecting objects
  9. Chat, transfer files 

    1. Chat with participants
    2. Send a file to a participant
  10. Personalize join.me 

    1. Personal link
    2. Personal background
  11. Schedule meetings 

    1. join.me for Outlook
    2. join.me for Google Calendar
    3. Troubleshooting the Outlook plugin - Meeting not appearing
    4. Schedule a meeting
    5. Schedule a recurring meeting
  12. Pricing, billing, your account 

    1. How much does join.me cost? basic, pro, enterprise
    2. Do I need an account? Where can I get one?
    3. What's pro?
    4. Manage your account (password, email, billing, receipt)
    5. How to run reports
  13. Manage your team of users 

    1. What's AppGuru?
    2. What's enterprise?
    3. Presenters: How to build a team
  14. join.me integration and API 

    1. join.me for Salesforce
    2. join.me API
    3. Add a link to join.me to a website
  15. Release Notes 

    1. Release Notes for July 14, 2014
    2. Release Notes for August 28, 2014
    3. Release Notes for September 9, 2014
    4. Release Notes for October 6, 2014
    5. Release Notes for December 8, 2014
  16. Security 

    1. Phishing attempts: How to recognize email scams
    2. How to uninstall join.me
    3. Is join.me HIPAA compliant?
    4. Remove someone from a meeting
    5. About join.me security
  17. All articles 

    1. Start a meeting on a PC or Mac
    2. Chat with participants
    3. Join on a PC or Mac
    4. Personal link
    5. Phishing attempts: How to recognize email scams

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